TSI shipping services include shipping insurance

As a shipping services provider, TSI works with a number of different carriers. When it comes to shipping insurance, they all have one thing in common - they limit coverage, sometimes to as little as 10 cents per lb. And coverage is often unavailable on certain items, for example, paintings, antiques, etc.

In addition, freight carriers will rarely honor a claim based on concealed damage - damage to items inside a box or crate without noted external damage - which you may not know about until long after the delivery truck has departed.

To protect you, TSI offers full insurance coverage through DSI Insurance, Inc. We can offer full coverage on almost any item you want to ship. The cost of insurance varies based on the mode of transportation. Please note:

• Shipper must have proof of value, usually a sales receipt or appraisal within the preceding year.
• There is a $250 deductable on each shipment.
• Any single piece being shipped via motor freight or airfreight service that is valued at greater than $2,000 must ship in a fully enclosed plywood crate.
• Some items shipping via van line service may require additional preparation in order to be insured. For example, glass on cabinets must be covered with corrugated cardboard.
• Other guidelines may apply. Please ask your TSI shipping specialist if you have any questions.

Coverage Policies:

• In the unlikely event that your shipment arrives damaged, it is the consignee's responsibility to document the damage in writing on the delivery receipt at the time of delivery.

• Consignee (Recipient) must take delivery of the shipment for a claim to be processed.

• Coverage is for transit damage or loss only (while in the possession of TSI's contracted carrier) and does not include reimbursement for repairs of any pre-existing wear or damage to a piece.

• Exclusions: Accounts, bills, currency, evidence of debt, money, checks, money orders, c.o.d. payments, coins, securities, tickets, deeds, notes, gifts, cards, bullion, jewelry, gem stones, furs, neon items, hazardous material, plasma televisions or monitors, LCD televisions or monitors, computer chips, bulk products, perishable cargo, ceramic slabs, marble slabs, granite slabs, slate slabs, grandfather clocks, grandmother clocks, motorcycles, flowers, plants, seeds, guns, newsprint, tobacco, windows, plate glass, stained glass and float glass.
• The Interstate Commerce Commission (ICC) requires that shipping charges be paid in full regardless of damage.
• Discount Shipping Insurance Agency reserves the right to recover the damaged item(s) for salvage purposes if a damage claim is paid in full (either full amount of value of item based on proof of value, or the full declared value of the item(s)).